Photo-Me is the UK's leading photo booth with over 3,500 booths in the UK. To get help on any topic, select from the navigation or the common issues listed below. Alternatively, try the troubleshooting quiz.
HM Passport Office (UK passport office) did not accept my photo
Did you recieve notification that your ID photo, as taken at one of our photo booths, was rejected by HMPO? We can help you resolve this issue.Get help
My digital passport code is not working
If your code is not working, it may be for one or more reasons. Did you purchase the right product? Did you enter the code correctly? Have you waited 24-72 hours?Get help
Looking for help? Try searching the help centre.