Photo-Me Help

Photo-Me is the UK's leading photo booth with over 3,500 booths in the UK. To get help on any topic, select from the navigation or the common issues listed below. Alternatively, try the troubleshooting quiz.
Can I use my printed Photo-Me photos for a postal passport application?
Find out whether the printed photos from your Photo-Me session can be used for a postal UK passport application.
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Can I use my Photo-Me photo for another passport, driving licence or visa?
Check where your UK digital passport code can be used and whether Photo-Me can supply your image for another application.
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How do I apply for a UK passport online using my Photo-Me photo?
Learn how to use the unique digital photo code from your Photo-Me printout in an online UK passport application.
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Taking a UK passport photo at a Photo-Me booth
Find out what size your UK passport photos will be, how the booth guides you, and whether you can retake your photo.
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HM Passport Office (UK passport office) did not accept my photo
Did you recieve notification that your ID photo, as taken at one of our photo booths, was rejected by HMPO? We can help you resolve this issue.
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My digital passport code is not working
If your code is not working, it may be for one or more reasons. Did you purchase the right product? Did you enter the code correctly? Have you waited 24-72 hours?
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