Photo-Me Help
Photo-Me is the UK's leading photo booth with over 3,500 booths in the UK. To get help on any topic, select from the navigation or the common issues listed below. Alternatively, try the
troubleshooting quiz.HM Passport Office (UK passport office) did not accept my photo
Did you recieve notification that your ID photo, as taken at one of our photo booths, was rejected by HMPO? We can help you resolve this issue.
Get helpMy digital passport code is not working
If your code is not working, it may be for one or more reasons. Did you purchase the right product? Did you enter the code correctly? Have you waited 24-72 hours?
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