If your photo did not print, we can help you resolve the issue. We issue refunds for photos that do not print and photos with cosmetic faults.

We issue refunds for photos that do not print and photos with cosmetic faults. Your are entitled to a refund for photos with cosmetic issues.

Need a refund? You can apply for one here.

Need to speak to someone? We'll help you out.

Based on your answers, you are entitled to a refund. Report the machine first to receive a refund.

This machine should be reported. Report this machine so that an engineer can fix it.

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My photo has a fault