If your photo did not print, we can help you resolve the issue. We issue refunds for photos that do not print and photos with cosmetic faults.

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We issue refunds for photos that do not print and photos with cosmetic faults. Your are entitled to a refund for photos with cosmetic issues.

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Need a refund? You can apply for one here.

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Based on your answers, you are entitled to a refund. Report the machine first to receive a refund.

This machine should be reported. Report this machine so that an engineer can fix it.

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My photo did not print